Collaboration
Transform the way work gets done
Connecting and collaborating in the modern workplace is now a ‘virtual’ expectation. Video conferences must rival in-person meetings. Messaging must be instant and persistent. And the technology that drives it all must be secure, flawless and easy-to-use.
Our expertise in web conferencing and collaboration platforms brings people and tools together to improve productivity, communications and problem-solving. We start the conversation with end goals – not product pitches – architecting custom collaboration solutions to meet your needs.
We can help you with:
Unified Communications
Our Unified Communication solutions connect voice, video, data and mobile applications, including:
- Cisco Unified Communications Manager
- Cisco Webex Calling
- Cisco Webex Teams
- Cisco Jabber Client
- Mobility Services
- Cisco Expressway
- Emergency Responder
Contact center
Our contact center solutions empower your agents to answer customer queries through email, chat, phone or social media from one screen. Technology options include:
- Cisco Unified Contact Center Express
- Cisco Webex Contact Center
- Call and Screen Recording
- Workforce Optimization
- Self-service IVRs
- Outbound Campaigns
Conferencing
Our conferencing solutions are high-touch, visual and easy to use, including:
- Cisco Webex Meetings
- Cisco Webex Events
- Cisco Webex Support
- Cisco Meeting Server
Collaboration endpoints
Our collaboration endpoints maximize the taxed workspace, turning monitors into meeting rooms and huddle rooms into a high-end video experience. Sample solutions include:
- Cisco Webex Board
- Cisco Webex Room Series
- Cisco Webex Share
- Cisco IP Phones
End-user adoption
ANM provides in-depth training to get end-users up to speed with our solutions. This maximizes use and productivity, which helps you achieve your desired business goals.
What sets us apart
- Expertise in unified communications, conferencing, video, messaging and more
- Fully customized end-user adoption services (limited with other Cisco partners)
- Audio-visual integration services
- Custom contact center development to integrate with ERP and other applications
What you can expect
- Increased problem-solving and productivity
- Improved meeting experiences and reduced meeting times
- Reduced travel costs and time
- Higher user adoption to maximize your return
Additional services
Choosing the right technology is just the beginning. Our professional and managed services teams install, deploy, configure, test and support products, services and systems, including end-user adoption to ensure you are getting the most out of your investment.