Collaboration

 

Transform the way work gets done

Connecting and collaborating in the modern workplace is now a ‘virtual’ expectation. Video conferences must rival in-person meetings. Messaging must be instant and persistent. And the technology that drives it all must be secure, flawless and easy-to-use.

Our expertise in web conferencing and collaboration platforms brings people and tools together to improve productivity, communications and problem-solving. We start the conversation with end goals – not product pitches – architecting custom collaboration solutions to meet your needs.

We can help you with:

Unified Communications

Our Unified Communication solutions connect voice, video, data and mobile applications, including:

  • Cisco Webex Teams
  • Jabber
  • Cisco Unified Communications Manager
  • Cisco Webex Calling (ANM provides both call control and PSTN, including one invoice)
  • Mobility
  • Expressways
  • Emergency Responder

Contact center

Our contact center solutions empower your agents to answer customer queries through email, chat, phone or social media from one screen. Technology options include:

  • Cisco Unified Contact Center Express
  • Cisco Customer Journey Platform
  • Call Recording
  • Workforce Management
  • Interactive Voice Response

Conferencing

Our conferencing solutions are high-touch, visual and easy to use, including:

  • Cisco Webex meetings
  • Cisco Webex support
  • Cisco Webex events
  • Cisco meeting server

Collaboration endpoints

Our collaboration endpoints maximize the taxed workspace, turning monitors into meeting rooms and huddle rooms into a high-end video experience. Sample solutions include:

  • Cisco Webex Board
  • Cisco Webex Room Series
  • Cisco Webex Share
  • Cisco IP Phones

End-user adoption

ANM provides in-depth training to get end-users up to speed with our solutions. This maximizes use and productivity, which helps you achieve your desired business goals.

 
What sets us apart
  • Expertise in unified communications, conferencing, video, messaging and more
  • Fully customized end-user adoption services (limited with other Cisco partners)
  • Audio-visual integration services
  • Custom contact center development to integrate with ERP and other applications
  • Integrated cloud and PSTN that is easy to install and manage
What you can expect
  • Increased problem-solving and productivity
  • Improved meeting experiences and reduced meeting times
  • Reduced travel costs and time
  • Higher user adoption to maximize your return

Additional services


Choosing the right technology is just the beginning. Our professional and managed services teams install, deploy, configure, test and support products, services and systems, including end-user adoption to ensure you are getting the most out of your investment.

ANM Professional ServicesANM Managed Services

 

Read our Collaboration data sheet

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Our Collaboration Partners

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