Process Automation
Robotics Process Automation (RPA) can be used to create “Digital Workers” that can perform repetitive, voluminous, and mundane tasks at high speeds 24 hours a day, 7 days a week and at 100% accuracy. This allows humans to enrich their job profiles by focusing on high value & customer facing activities. Hence transforming your teams into high performance teams.
We partner with organizations in creating and implementing a customized RPA strategy by deploying a digital workforce across functions and support these automations to maximize the ROI.
Focus Areas
We are passionate about automation and digitization of processes and align our solutions to functional verticals which helps us appreciate our customer’s business better and hence implement solutions that are offer faster ROI and better impact.
Finance & Accounting
Faster Month End Close and reduce cost per invoice.
- Accounts Payable
- Accounts Receivable
- Finance Operations
- Treasury Operations
- Tax Operations
- Financial Planning & Analysis
HR & Payroll
Better employee experience and proactive audits for payroll.
- Recruitment Processing
- Employee on-boarding and off-boarding
- Workforce Data Administration
- Benefits and Payroll
Order Management
Stronger Order to Cash cycles and better customer satisfaction.
- Order Tracking & Reporting
- Order processing
- Vendor Management
- Refunds and Returns
- Master Data Management
Claims Management
Faster claims processing and avoid any backlogs.
- Insurance Claims Processing
- Unemployment Insurance Claims
- ID Verifications
- Appeals Packets
- Sending Letters
HealthCare / Revenue Cycle Management
- Medical Billing
- Prior Authorizations
- Denials Management
- Payment Posting
- Physician Credentialing
- Benefits Eligibility
- Audit and Reporting
IT & Customer Service
- End user Support
- Asset Tracking & Management
- Application and system installation, testing
- Data Migration and Tracking
- Compliance and Reporting
- Customer Interaction / chatbots
- Multi-app login & search
- Post call Work
What sets us apart
- Hyper Automation Framework which augments RPA with capabilities like AI/ ML, Chatbots and API Integrations: to automate complex business processes involving decision making, working with unstructured documents and multiple systems
- Implementing RPA programs rather than one-off automations. Work with your teams to lay down a road map to automate multiple functional areas and creating truly digital – high performance organizations
- 3-in-a-Box Engagement Model: One of the key components for a successful RPA program is getting Leadership Teams, IT Team and Business Teams aligned to supporting the program and hence ANM deploys a Account Manager, Business Analyst and Systems Architect to drive a program from start to finish
- Lean Enabled RPA Implementation Methodology: we critically evaluate each business process on the concepts of LEAN and performance benchmarking before creating the Automated Future design
- Menu Card Driven pricing framework: to make the investment into your RPA programs predictable and affordable
- We have a repository of 100+ Reusable components / Solution Accelerators: facilitate faster implementation across our clients
What you can expect
- Create High Performance Teams where Digital Workers assist your colleagues in delivering superior SLA and error free results
- Rapid ROI solutions: Automation solutions deployed by us for our clients have resulted in over 200K person hours savings this year
- Create your Centers of Excellence (COE) for an accelerated RPA program and ramp up to 30 + automations in 6 months and 100+ in a year
- Access to Process Consultants who can help redesign your business processes based on industry best practices and LEAN principles
Our Solution Methodology
Our RPA program is based on the concepts of:
- “Start Small” and “Expand Fast” where we initiate with a small set of simple automations and within weeks ramp up to over automating 70-80% of processes within any function
- Transform your business function to “Performance-as-a-Service” which operates on a defined SLA with predictable outcomes
- Change Management where your teams and Leadership teams are facilitated via training and visual dashboards
Discovery
Identify
Prioritize
Document
- Estimate & identify RPA processes
- Process Mapping
- Establishment of business cases
Deployment
Build
Test
Implement
- Implementation based on priority
- Test and deploy “bots”
Continuous Improvement
Monitor
Support
Innovate
- Governance of digital workers
- “Floor level innovation”
- Business metric reporting
The soul of a startup.
The experience of an enterprise.
Additional services
Case Study
Colorado Department of Labor
Challenge
The Department of Labor was inundated with housing assistance applications during Covid. The options were dozens of new hires to manually review them, slow response time with existing staff, or accepting fraudulent applications.
Solution
ANM was engaged to build a fully redundant Automation Anywhere instance in AWS to automate application review and approval. This include EC2, AWS Directory Services, SSM and FSx deployments.
Outcomes
No additional headcount required while maintaining committed customer SLA.
Our Process Automation Partners
